Product was shipped on the 7th day after ordering . So shipping was okay, but the product itself has some flaws. It should include some better instructions for some people new to self installation. I got it easy . The T bar handle meant to support while jumping on the trampoline, is really wiggly even after tightening.It could use a rubber washer. It is ideal for people around 100 to 140 pounds with decent use. Extreme use not suggested. Perfect for kids though with adult supervision because small diameter lifts the trampoline from the back while jumping constantly. Would still recommend buying from this seller. Thanks.